Welcome to Sydney Signature Limos. By using our services, you agree to the following terms and conditions. Please read these carefully before proceeding with a booking.

1. Pricing and Fees

• Inclusions: All prices are inclusive of applicable toll charges and GST (Goods and Services Tax).
• Credit Card Surcharge: A 5% surcharge applies to payments made via major credit cards.
• Additional Charges for Child Seats: Baby seats and booster seats are available upon request at an additional charge of $10 per seat.

2. Waiting Policy

• Grace Period: For standard bookings, there will be no charge for waiting within the first 10 minutes from the scheduled pick-up time.
• Airport Pickups: There is no waiting fee for airport pickups, giving customers the flexibility and peace of mind during arrival times. Please notify us of any flight delays to ensure availability.

3. Special Events Surcharge

For special events, peak times, or high-demand days, a surcharge may apply. This surcharge will be communicated to you at the time of booking.

4. Booking Cancellations and Modifications

• Cancellations: Cancellations must be made 12 hours in advance to avoid charges. Cancellations made less than 3 hours before the scheduled pickup time may incur a cancellation fee.
• Modifications: Modifications to your booking are subject to availability and may incur additional charges if made less than 3 hours prior to the pick-up time.

5. Liability and Responsibility

• Delays and Availability: While we strive to meet scheduled pickup and drop-off times, we are not responsible for delays caused by factors beyond our control, such as traffic, weather, or other unforeseen circumstances.
• Damage to Vehicles: Passengers are responsible for any damages caused to our vehicles during the hire period due to misuse or negligence.

6. Passenger Conduct

• Safety Compliance: Passengers are required to wear seatbelts at all times and comply with any safety instructions provided by the driver.
• No Smoking Policy: Smoking is strictly prohibited in all vehicles.

7. Privacy and Data Protection

We are committed to protecting your privacy. Any personal data collected during the booking process will be used solely to provide our services and will not be shared with third parties unless required by law.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts in New South Wales.